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Privacy Policy
Privacy Policy – BoombiWater.com
Your Privacy Is Important to Us
At Boombi Water, we are committed to protecting the privacy of our customers and visitors to BoombiWater.com. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website or purchase our premium Australian mineral water—whether for retail delivery or wholesale supply.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, you consent to the terms of this policy.
1. What Personal Information We Collect
We may collect the following types of personal information when you interact with our website or place an order:
• Full name
• Email address
• Phone number
• Billing and delivery address
• Payment details (processed securely through trusted third-party providers)
• IP address and browser information
• Order history and customer support interactions
We only collect personal information that is necessary for providing our services, including online bottled water sales, delivery processing, customer support, and wholesale account management.
2. How We Use Your Information
Boombi Water uses your personal information for purposes including:
• Processing and fulfilling online retail and wholesale water orders
• Arranging delivery via Australia Post
• Sending order confirmations, updates, and tracking information
• Providing customer service and responding to inquiries
• Managing your wholesale account or retail order history
• Improving our website’s performance, user experience, and security
• Complying with legal obligations
We will never sell your personal information.
3. Disclosure to Third Parties
We may share your personal information with:
• Australia Post, for order delivery
• Payment gateways (such as Stripe or PayPal), for secure transactions
• Website and IT service providers, to support website functionality and customer experience
• Law enforcement or regulators, where required by law
All third parties are required to handle your personal data securely and only for the intended purpose.
4. Cookies & Website Tracking
BoombiWater.com.au uses cookies to improve your browsing experience and to support website analytics and advertising. These cookies may collect non-personal information such as:
• Pages viewed
• Time spent on our site
• Referring websites
• Device type and browser used
Cookies help us improve user experience and tailor marketing for mineral water delivery in Australia and wholesale bottled water sales. You can control or disable cookies through your browser settings.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and disclosure. Our website uses SSL encryption and partners only with secure payment processors.
Your payment details are not stored on our servers.
6. Accessing or Updating Your Information
You may request access to your personal information or ask for corrections at any time by contacting us at:
privacy@boombiwater.com.au
We aim to respond to privacy-related requests within 14 business days.
7. Marketing & Communication Preferences
If you have opted in to receive marketing emails (e.g., about new mineral water products, limited-time offers, or delivery updates), you can unsubscribe at any time using the link in the email or by contacting us directly.
8. Links to Other Sites
Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy statements of any external sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the law or our practices. The latest version will always be available at BoombiWater.com.au/privacy-policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Boombi Water Privacy Officer
Email: privacy@boombiwater.com
Address: 10 Kent Street, Millers Point NSW 2000
